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Liebes Caroline A - Z

A (3) | B (3) | C (5) | D (5) | E (2) | F (3) | H (2) | I (1) | L (4) | M (2) | O (1) | R (6) | S (3) | T (1) | U (1) | W (2) | Y (1)

Departure

Payment:

  • Payment of the final total account is possible until  09:00 pm the evening before departure or between 08:00 am and 09:30 am on the day of departure.
  • We recommend payment in cash or with cards (MAESTRO-EC, VISA or MASTERCARD).

Departure of the room/Check Out:

  • On the day of departure please leave the room until 10.30 am.

End of season:

  • Please note that late check outs and day spas are not possible on the last day of departure before the end of the season. Our team will be happy to assist you until 11.30 am. Thank you for your understanding.

Day spa on departure day

Not in the mood to go home yet?

As our rooms are usually booked again on the same day, we ask you to leave your room until 10.30 am. However, if you don't want to go home yet, you are welcome to spend a nice day with us. Simply take your bathrobes and bathing bag from your room to the changing room by the pool area (key for lockers available at reception).

  • Day Spa on departure day € 35,00 per person (without room)
    • incl. use of indoor and outdoor pool (possible from 07.00 am)
    • incl. use of the wellness area (saunas from 3.00 p.m. to 6:30 p.m.)
    • incl. use of the fitness room (possible from 07:00 a.m.)
    • incl. soup of the day from the buffet at lunchtime
    • incl. cake of the day from the buffet in the afternoon

Please note that no late check-outs or day spas are possible on the last day of departure before the end of the season.

Do not disturb

Would you like to sleep longer tomorrow?

The ‘Do not disturb’ door sign on the outside of the hotel room signals to the housekeeping team that no access to the room is desired.

If you generally do not wish to have your room cleaned on certain days or for the entire stay, please let reception know by 18:00 the day before or use this form

Dog

  • Well-behaved, house-trained dogs with a friendly nature are welcome
  • only on request and not possible in every room category - so please always book in advance
    1 dog per room
  • € 25.00 contribution towards expenses per dog and night (without food) - 2024
  • We ask for your understanding that four-legged friends are not allowed in some room categories, in the dining rooms and in the swimming pool and wellness area.
  • Please bring your dog's usual bedding such as a dog basket or cosy blanket. For reasons of hygiene, dogs are not allowed to cuddle in the guest beds and on sofas. Please do not use guest towels from the room for dogs. 
  • For safety reasons, our cleaning staff will not enter a room where there is a dog. Please use the door sign that was given to you on arrival to signalise possible access to the cleaning staff.
  • If the dog cannot stay in the room alone during breakfast and dinner, we can alternatively only offer you a place in the Kaminstüberl (unfortunately not much space, therefore not suitable for larger groups) - in the warm summer months also outside on our terraces.
  • We reserve the right to charge for any final cleaning that may be required. The owner is liable for any damage caused by his dog to other guests or to the hotel facilities. 
  • Dogs must generally be kept on a lead in the Achensee region.
  • Dogs also require a muzzle on various forms of public transport.
  • In diversen öffentlichen Verkehrsmitteln benötigen Hunde zusätzlich einen Maulkorb.
  • Dog faeces must be removed by the dog owner. There are dog toilets with bags in various places in the region.
  • More travel information on holidays with dogs from the Achensee tourist office
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Here, a holiday issimply a holiday.