You have to cancel your holiday?
If it is outside the cancellation period, it is no problem at all. Please send us an email and we will confirm the cancellation free of charge.
If the cancellation is within the cancellation period, this is of course unpleasant, but it does happen. But if you are insured with Europäische Reiseversicherung, then that's really good. But what happens now? What do I have to do as a guest? Where can I turn?
Under this link you will find instructions provided by Europäische Reiseversicherung: